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CLICK HERE for help using the Scheduler


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How to Use the Health Coach Scheduler

OVERVIEW

The Health Coach Scheduler allows you to schedule online video coaching sessions with any of the Cureality Health Coaches. These sessions provide direct access to professionals who can help you tailor your personal health program.

VIDEO CLASSROOM

Watch a video tutorial on how to use the Health Coach Scheduler (3 minutes, 49 seconds)





STEP BY STEP INSTRUCTIONS


1. Select a Health Coach Session Type: Click the "Select Session Type" dropdown box to display a list of Health Coach Session types then click to select the type of coaching desired.

2. Select a Health Coach: Click the "Select Available Coaches" dropdown box to display a list of Health Coaches for the selected Session Type then click to select desired coach.

3. Select a Session Date: Click the "Select Available Dates" dropdown box to display a list of dates your selected Health Coach is available then click to select the desired date. The Scheduling Calendar will automatically adjust so that the selected date is the first day displayed. Alternately, you may use the "Back" and "Next" buttons to scroll throught the Scheduling Calendar one week at a time. Use the "Calendar Weeks to Show" dropdown box to select the number of calendar weeks to display. Dates that have available session times are indicated by displaying an image of your selected Health Coach with a link labeled "View Times".

4a. View Available Session Times: Click the "View Times" link for the selected date to view the available session times for the selected session date.

4b. Select a Session Length: Available sessions can be 30 or 60 minutes in length. 30 minutes sessions are available on all dates. If a 60 minute session is available for the selected date you will be given the option of selecting a 30 or 60 minute section. Click the option button for the desired session length.

4c. Select a Session Time: After selecting a desired session length, click to select any of the displayed session times.

5. Complete the Session Intake Form: After selecting a session time, a "Session Intake Form" will be displayed. The only mandatory entries are youR name and e-mail address which are used to confirm the session. It is always a good idea to answer any questions pertinent to your scheduled session especially if this is your first coaching session so your selected coach can prepare for your session and use less time asking basics questions.

6. Enter Billing Information: Enter your credit card billing information including first and last name, billing address city, state/province, and zip/postal code, credit card type, credit card number, expiration date, and security (CSC) code.

7. Submit Your Session Request Click the "Submit" button to submit your session request. After the submission is complete (it may take up to 1 minute before on-screen confirmation is displayed) you will receive a confirming e-mail to the e-mail address provided on the Session Intake form. You will receive a second confirming e-mail with a link to your session once your selected coach has formally set-up the session for online video interaction.

8. Start Your Scheduled Session: At or shortly before your scheduled session time, click the link in the second confirming e-mail sent by your coach to be connected to your session. Cureality coaching sessions use the Fuze Meeting application to conduct the session. If you do not have the Fuze Meeting application it will be automatically downloaded to your computer when you attempt to start the session. However, it is a good idea to download the Fuze Meeting application prior to the session so you can determine that it works properly prior to the session rather than use valuable session time attempting to dowload, install, and test the Fuze Meeting application. You can click the Fuze Meeting download link provided in the confirming e-mails or simply Click Here. Once on the Fuze download page, click the link to select the appropriate version of Fuze for your PC. Click the “Save File” button to initiate the download. After the file (Fuze_Meeting) is downloaded, navigate to the folder where the file was saved and double-click it to install it. Follow any install directions once the install has begun.

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